1.What is GhostHire? GhostHire is a job portal that connects job seekers with employers. We provide a platform for posting job listings, applying for positions, and finding talent across various industries.

2. Who can use GhostHire? GhostHire is open to job seekers and employers. Job seekers can create profiles, upload resumes, and apply for jobs, while employers can post job openings and search for candidates.

For Job Seekers

3. How do I create an account? To create an account, click on the “Sign Up” button on our homepage. Fill in the required information, including your email and password, then follow the prompts to complete your profile.

4. How do I apply for a job? After creating an account, browse through job listings. When you find a position you’re interested in, click on it for details, and use the “Apply Now” button to submit your application.

5. Can I edit my profile? Yes! Once logged in, go to your profile settings to update your information, including your resume, cover letter, and personal details.

6. How do I reset my password? If you’ve forgotten your password, click on the “Forgot Password?” link on the login page. Follow the instructions to reset your password via the email associated with your account.

For Employers

7. How do I post a job? After creating an employer account, click on the “Post a Job” button. Fill out the job details, including title, description, and requirements, then submit your listing.

8. Can I edit or remove my job postings? Yes, you can edit or remove job postings from your employer dashboard. Just find the listing you want to modify and follow the prompts.

9. How can I search for candidates? You can search for candidates using the search feature on your dashboard. Filter results by skills, experience, or other criteria relevant to your hiring needs.

If you’re experiencing issues with your payment on TalentHub, we’re here to help! Below are common reasons why payments may not be processed and how you can resolve these issues.

Common Reasons for Payment Issues

1. Insufficient Funds

• Ensure that your bank account or credit card has sufficient funds available to cover the payment.

2. Incorrect Payment Information

• Double-check that you’ve entered your payment details (card number, expiration date, CVV) correctly. A small typo can prevent your payment from going through.

3. Expired Card

• Make sure your credit or debit card has not expired. If it has, you’ll need to use a different card or update your payment information.

4. Bank Declines

• Sometimes banks may flag transactions for security reasons. Contact your bank or card issuer to check if they have declined the payment and to authorize it.

5. Payment Gateway Issues

• Occasionally, technical issues with our payment processing system may occur. If this is the case, please try again later.

6. Browser Compatibility

• Ensure that you are using a supported and updated browser. Sometimes, using an outdated browser can lead to payment issues.

Steps to Resolve Payment Issues

1. Verify Your Information

• Re-enter your payment information and make sure all details are correct.

2. Check with Your Bank

• If the problem persists, contact your bank or credit card issuer to see if there are any holds or issues with your account.

3. Try a Different Payment Method

• If possible, use an alternative payment method (e.g., a different credit card or payment service) to see if that resolves the issue.

4. Clear Browser Cache

• Clear your browser’s cache and cookies, then try making the payment again.

5. Contact Support

• If none of the above solutions work, please reach out to our support team at support@ghosthire.com. Provide details about the issue, and we’ll assist you promptly.

Contact Us

If you have further questions or need assistance, don’t hesitate to contact us:

GhostHire Support
Email: support@ghosthire.com
Phone: 8042192772

If you need to request a refund for a payment made on GhostHire, we’re here to help! Below are details on our refund policy and the steps to initiate a refund request.

Refund Policy

1. Eligibility for Refunds

• Refunds may be requested for the following reasons:
  • Duplicate charges
  • Unused services or subscriptions
  • Errors in billing or payments

2. Non-Refundable Items

• Please note that some services, such as promotional or discounted items, may be non-refundable. Always check the terms associated with specific services.

How to Request a Refund

1. Contact Customer Support

• To initiate a refund, please contact our customer support team at support@ghosthire.com. Include the following information:
  • Your account email address
  • Transaction ID or receipt number
  • Reason for the refund request

2. Provide Supporting Documentation

• If applicable, provide any relevant documentation that supports your refund request (e.g., screenshots of charges, previous correspondence).

3. Wait for Confirmation

• Once your request is submitted, our support team will review it and respond within 3-5 business days. We may reach out for additional information if needed.

Refund Processing Time

1. Processing Time

• If your refund request is approved, please allow up to 10 business days for the funds to be processed and credited back to your original payment method. The exact time may vary based on your bank or payment provider.

2. Notification

• You will receive a confirmation email once your refund has been processed.

Contact Us

If you have any further questions or need assistance with your refund request, please don’t hesitate to reach out:

TalentHub Support
Email: support@ghosthire.com
Phone: 80492192772

If you need to update your account name on TalentHub, we’ve got you covered! Below are the steps and information regarding changing your account name.

Changing Your Account Name

1. Can I Change My Account Name?

• Yes, you can change your account name at any time. This can be useful if you’ve changed your name or simply want to update how you’re represented on the platform.

Steps to Change Your Account Name

1. Log Into Your Account

• Go to the GhostHire website and log in using your credentials.

2. Access Account Settings

• Once logged in, navigate to your account settings. This is usually found in the upper right corner of the screen under your profile picture or username.

3. Edit Your Name

• In the account settings section, look for the option to edit your profile or account information. Here, you’ll find fields for your account name.
• Update your account name to your desired new name.

4. Save Changes

• After making the necessary changes, ensure you click the “Save” or “Update” button to apply your new account name.

Additional Information

1. Display Name vs. Account Name

• Please note that your account name may differ from your display name. The display name is what other users see when you interact on the platform.

2. Approval Process

• Changes to your account name should take effect immediately, but in some cases, an approval process may be required. If you experience any delays, please reach out to our support team.

Contact Us

If you have any questions or encounter issues while changing your account name, please feel free to contact us:

GhostHire Support
Email: support@ghosthire.com
Phone: 80492192772